Customers at Dubai Airport received answers to their questions following flight disruptions.
While this is going on, DXB has also gathered answers to the questions that passengers ask the most frequently (FAQs). Examine them closely.
How do I get to Dubai Airport after my flight is diverted to another destination?
After my aircraft has been rerouted to another location, what are the steps I need to take to arrive at Dubai Airport?
My original flight has been rerouted. Find out how to get to DXB.
We will either return guests on diverted aircraft to DXB or disembark them at various sites within the region. If you need any updates on the situation, please contact your airline.
How can passengers retrieve their luggage at Dubai Airport after rescheduling their flights?
However, after I checked in my bags, they either postponed or cancelled my flight. When will I be able to retrieve my bags?
We understand that the weather has disrupted our baggage handling process. In order to ensure that your baggage is delivered to you as quickly as possible, we are collaborating closely with our service partners and airlines.
How do I reach Dubai Airport after the roads are submerged in flood waters?
In the event of flooding and submerged roadways, what is the most effective route to reach Dubai Airport?
In order to travel to my home or hotel, how do I get to DXB, or how do I leave DXB?
The availability of taxis is improving significantly, despite the ongoing clearing of the flooding on the access roads surrounding the airport. Please be prepared for wait times that are longer than usual.
Who should go to Dubai Airport?
A flight has been arranged for me to take. Should I travel to the airport right now?
Please arrive at the airport once your airline confirms the departure of your flight.
Is Dubai Airport working after the flood?
Following the flood, is Dubai Airport operating normally?
However, there are only a few flights departing and arriving at DXB.
We strongly recommend that you do not go to the airport unless it is essential for you to do so.
How do I get food at Dubai Airport?
Where can I get food to eat while I'm at DXB?
While we are working hard to provide you with refreshments while you wait, we are also working hard to overcome supply and shortage challenges that have arisen as a result of flooded roadways.
Terminal 1 has already distributed some of the food, and more is on the way.
Food distribution is now taking place at Terminal 2.
Restaurants in Terminal 3 that are open accept meal tickets.
